Human Capital Consulting is recruiting CRM Junior Analysts for a client in the technology and IT sector, serving customers and prospects in the UAE. This is a remote, part-time contract role based in Jordan, ideal for junior candidates or marketing students who want to gain hands-on experience in CRM, data and lead generation.
The role focuses on data collection, contact research, lead generation and database verification inside modern CRM systems. You will support the quality and completeness of client data, help prepare targeted lists for outreach, contribute to email marketing activities, and assist with simple documentation updates. Work is structured on a cost-per-lead basis with flexible hours, as long as minimum weekly availability and agreed targets are met.
This position is well suited as the first CRM role for juniors with strong potential, curiosity about marketing technology and an eye for detail.
Key Responsibilities
As a CRM Junior Analyst, your main responsibilities will include:
- Support data entry and ongoing data quality maintenance in the CRM (primarily Zoho CRM) for UAE-focused accounts and leads.
- Research and verify contact details, company information and decision-makers using publicly available sources and internal guidelines.
- Build and update lead lists and segments to support marketing and sales outreach.
- Assist with email marketing activities, including list preparation, basic checks of templates and subject lines, and tracking of simple campaign fields.
- Help maintain CRM documentation, simple how-to guides and checklists for internal use.
- Support the preparation of training materials (screenshots, step-by-step instructions) when new processes or tool changes are introduced.
- Handle initial, structured email interactions with prospects or existing contacts when required, following templates and guidance.
- Update and track lead status, notes and activities in the CRM to keep the database reliable and up to date.
- Coordinate with the supervising CRM / marketing lead to review weekly priorities, completed work and next steps.
Tools & Systems You Will Work With
You will gain exposure to multiple CRM and marketing tools, with a strong focus on Zoho:
- Zoho CRM as the primary system for data entry, lead management and basic reporting.
- Occasional exposure to HubSpot, Salesforce and Microsoft Dynamics (depending on client assignments).
- Excel or Google Sheets for data cleaning, imports/exports and basic analysis.
- Email marketing tools such as Mailchimp or Zoho Campaigns for list management and simple campaign tasks.
- Basic HTML/CSS adjustments for email templates or landing pages (no advanced coding required).
Requirements & Skills
We are looking for junior candidates with strong potential, willing to learn and comfortable working with data.
- High-level Arabic and English proficiency (written and spoken) is mandatory.
- Another fluent language is considered a plus.
- Studies or degree in Business, Marketing, IT, Data/Statistics, Languages, Education, Philology or a related field.
- Comfort working with Excel or Google Sheets for lists, filters and simple formulas.
- Interest in CRM systems and marketing technology; any prior exposure to Zoho CRM, HubSpot, Salesforce or Microsoft Dynamics is an advantage.
- Familiarity with email marketing tools (Mailchimp, Zoho Campaigns or similar) is a plus.
- Basic understanding of HTML/CSS for small edits to email templates or landing content is a plus.
- Attention to detail and accuracy when entering or checking data.
- Analytical mindset and curiosity to understand the structure of data and fields in the CRM.
- Good communication skills and readiness to ask questions when something is unclear.
- Ability and motivation to learn quickly through structured training and practice.
Working Arrangement & Training
This is a contract / freelance role based on a cost-per-lead compensation model. You will work remotely from Jordan, focusing on data and leads related to the UAE market.
Working hours are flexible, with a minimum availability of 10 hours per week. You will agree on weekly goals and deliverables with your supervisor.
New joiners will participate in a 3-day group training (unpaid), where tools, processes and expectations are explained. After completing the training, you will receive access to the training materials and can start working on live assignments.
Who We Are Looking For
- Junior candidates or students who want structured exposure to CRM, data and lead generation.
- Individuals who enjoy working with information, checking details and keeping records accurate.
- People who are disciplined enough to manage their time in a flexible, remote setup.
- Team players who can follow processes but are not afraid to suggest improvements when they see them.
How to Apply
Please submit your CV and a concise cover letter explaining:
- Your current field of study or recent graduation background.
- Any experience (even academic or volunteer) with data, CRM systems, spreadsheets or email tools.
- Your weekly availability (number of hours) and preferred working times.
- Your language skills (Arabic, English and any additional languages).
Applications without a cover letter may not be considered.
